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Luke Ford & Leo Thomas / Charlotte / 2026

Two senior operators between your principal and what goes wrong.

We stand between the people we work for and the things that go wrong around them. Executive protection and black car transportation, run by named leads, briefed in writing, on call 24 / 7.

Luke Ford and Leo Thomas, co-owners of Solutions and Problems LLC, standing in Charlotte Luke Ford & Leo Thomas / Co-owners, named leads on every detail
24 / 7 Live Response Licensed in North Carolina Fully Insured Bonded NDA on Request
If you would rather we call you

Drop your number. Luke or Leo calls back in under 20 minutes.

Healthcare CEO Touring Artist PE General Counsel Sports Agency Principal Family Office
Services

Four lines of work, one standard.

All services

2

named co-owners on call

1

named lead per engagement

0 subs in the principal’s car
Written close-out, every detail

Source / Internal / Current engagement

Charlotte operating area

Where we move.

From the tarmac to the room. Two FBOs we work most, four venues we run weekly, the routes between them. Every detail starts with knowing this picture.

Schematic for orientation only. Routes adjust nightly to traffic, venue posture, and principal preference.

Dossier 04 / 2026

Three quiet closes.

Anonymized. Every detail closed under written brief.

01

Healthcare CEO

Healthcare CEO arrival, Atrium Health main campus. Two-vehicle plan. Pressline contained.

Closed under written brief. No incident.

02

Touring Artist

Tour stop at PNC Music Pavilion. Load-in to egress under crowd pressure. No contact made.

Closed on schedule. No contact made.

03

Pro Athlete

Athlete inbound, Wilson Air FBO. Planeside pickup, hotel hold, return same day.

Closed quiet. No press, no follow.

Built for

Five scenarios. One detail per principal.

The standard

Four phases. One named lead the whole way.

Every detail runs the same shape, in writing, under the same name from intake to close-out.

  1. 01

    Brief

    Written intake. Service type, principal posture, route, exposure, documentation. Confirmed within two business hours by the named lead.

  2. 02

    Advance

    Venue and route walked, FBO contact made, hotel and choke-points cleared. The same operator who briefed you is the one on the curb.

  3. 03

    Movement

    Plain-clothes posture by default. Two-vehicle plan where exposure warrants. Press, crowd, and venue contact handled by the lead.

  4. 04

    Close-Out

    Written report. Routes used, contacts made, deviations from brief, recommendations for next engagement. Filed within 24 hours.

Out of scope, on purpose

What we do not do.

Every Charlotte firm claims everything. We name what we will not run, so the named lead always answers for what we will.

  • Counter-surveillance and counter-stalking.

    Specialized work, full team of eight or more. We refer.

  • K9 explosive or narcotic detection.

    Capital and certification we do not carry. We refer.

  • Kidnap and ransom response.

    Insurer-driven, retainer infrastructure required. We refer to your KR carrier panel.

  • Standalone unarmed guard contracts.

    We run details under a named lead, not posts. Different work, different firms.

Always putting a solution in front of every problem.

Suited operator, plain-clothes posture, low-key portrait
Why we exist

Built around one rule.

Solutions and Problems LLC was co-founded by Luke Ford and Leo Thomas after watching the same three failures, again and again, on details run by other firms.

The named lead was not named anymore. The operator on the curb was not the one on the brief. The invoice grew between booking and arrival. Every engagement here starts with a brief, runs under one named lead the whole way, and ends with a written close-out. No subcontracted strangers, no surprises.

More about the firm

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