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Appendix B / Engagement Terms

Terms governing this site and inquiries through it.

Last updated May 2026. These terms cover use of this website. Engagement specific terms are issued separately in writing per booking.

Acceptance

By accessing this site, submitting a form, or otherwise interacting with the site, you agree to these terms. If you do not agree, do not use the site.

What this site is and is not

This site provides general information about Solutions & Problems LLC and a way to contact the firm. The site is not an offer of services, a contract for services, or a binding quote. Engagements are confirmed only by a written agreement signed by Solutions & Problems LLC.

Inquiries and quotes

Submitting the booking form or the contact form starts an inquiry. Inquiries do not reserve operators, vehicles, or dates. We respond with a quote and availability check, and the engagement is confirmed in a separate written agreement.

No payment processing on this site

This site does not collect payments, donations, event registration fees, or booking deposits. If payment processing is added in the future, separate terms and a payment processor privacy notice will apply, and this section will be updated before payment collection begins.

Confidentiality and use of information

Information you submit through this site is treated under our Privacy Policy. Where an engagement is run under a non disclosure agreement, that NDA controls. Do not include third party confidential information in form submissions unless you have authority to disclose it.

Acceptable use

  • Do not submit false threat level information or fabricated engagement details.
  • Do not attempt to probe, scan, or test the vulnerability of the site.
  • Do not use this site to harass any party.
  • Do not use any content from this site to imply endorsement or partnership without written permission.

Intellectual property

All copy and design on this site is the property of Solutions & Problems LLC. Photography on this site is placeholder pending cleared client work and is licensed from third party stock libraries; placeholder photography may not be reproduced from this site for other commercial use.

No professional advice

Content on this site is general information about our services. It is not a substitute for a written brief, threat assessment, or risk review. A formal engagement is required before relying on any specific guidance.

Limitation of liability

To the maximum extent permitted by law, Solutions & Problems LLC is not liable for any indirect, incidental, or consequential damages arising from use of this website or reliance on its content. Engagement specific liability is governed by the written agreement signed by both parties.

Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Any dispute arising from use of this website is subject to the exclusive jurisdiction of the state and federal courts located in Florida.

Changes

We may update these terms. Material changes will be posted on this page with a new effective date.

Contact

Questions about these terms may be sent to spgellc@gmail.com or called in to (239) 292-0248.