The firm behind the call.
Solutions & Problems LLC was founded to do one thing well: stand between the people we work for and the things that go wrong around them.
Started by an operator, run by operators.
Solutions & Problems LLC is led by Luke Ford. The firm was built after [X+ years] of working details for touring artists, music industry events, and luxury residential properties in Florida, and seeing the same gaps over and over: clients with no single point of contact, vendors who subcontracted to strangers, and quotes that quietly grew between booking and arrival.
The firm exists to close those gaps. One brief, one named lead, one written close out. The same operator who plans the route is the one who shows up to drive it.
No hype, no surprises, no second calls.
01
Discretion first
Plain clothes by default. Uniformed when the engagement calls for it. Nothing about the way we move should announce who we work for.
02
Brief, brief, brief
Every engagement starts with a written brief and ends with a written close out. The principal, the producer, and the venue all know what we are doing and why.
03
Named leads
Every detail has a named lead operator. The person who plans the advance is the same person who runs the day. No handoffs to strangers.
Leadership.
Luke Ford
Founder and Chief Executive Officer
Luke Ford founded Solutions & Problems LLC after [X+ years] of working executive protection and event security details across Florida. His background is operational rather than corporate, which shapes the way the firm runs: short briefings, plain answers, no hedging, and the same person on the phone before, during, and after an engagement.
Luke holds the Florida licenses required to operate the firm and oversees vetting for every operator brought onto a detail.
Client testimonials are added under written release. The slot is reserved for the first signed quote.Reserved / Awaiting release
Documented in writing.
- Florida Class D security agency
- [License number]
- Florida Class G firearm license
- [License number]
- General liability coverage
- [$X]M per occurrence
- Commercial vehicle registration
- [Registration class]
- Operator training records
- On file, NDA on request